OUR PHONE NUMBER: +30 694 616 6246
 

Delivery Information

SHIPPING AND RETURNS

SHIPPING

Products that are "in stock" ship from our warehouse in Greece within 1 business day.

Products that are not in stock, take 10-15 days to be produced and will ship at that time.

 

International delivery costs depend on country of deliver. Please contact us directly for the exact amount.

 

RETURNS POLICY

We hope you’re delighted with your order. If your purchase is not exactly what you are looking for, you have 14 days from receiving your order to arrange your exchange or return. 

Returned items must comply with our returns policy:

  • Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.

  • Footwear, bags and accessories must be returned with the original boxes and dust bags, where provided, and placed inside a protective outer box for shipping.

  • When trying on footwear, please take care not to mark the soles or damage the shoe box.

 

Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted. Shipping charges are non-refundable

 

If you have any queries, or wish to discuss the returns procedure in further detail, please do not hesitate to contact us at Customer Service on +30 694 616 6246 Monday - Friday, 09:00AM – 17:00PM CET Standard Time or email customerservice@stellardenim.com