We hope you’re delighted with your order. If your purchase is not exactly what you are looking for, you have 14 days from receiving your order to arrange your exchange or return.
Returned items must comply with our returns policy:
Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.
Footwear, bags and accessories must be returned with the original boxes and dust bags, where provided, and placed inside a protective outer box for shipping.
When trying on footwear, please take care not to mark the soles or damage the shoe box.
Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted. Shipping charges are non-refundable
If you have any queries, or wish to discuss the returns procedure in further detail, please do not hesitate to contact us at Customer Service on +30 694 616 6246 Monday - Friday, 09:00AM – 17:00PM CET Standard Time or email customerservice@stellardenim.com